Terms of Service

VAT, customs and import duties, or other additional levies may occur on international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.


Shipping laws are different in each country. It is your responsibility to check with your customs office to verify whether the country to which you are shipping permits the shipment of your products. Svalbardi AS is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.


Svalbardi AS is not responsible for damage to a product or inappropriate storage/handling on the part of the shipper. Shipping during periods of heat or extreme cold is at your own risk.


Insurance purchased by the buyer from the courier or other parties may cover some of these risks. Check with the courier or other party insurance provider for terms of their insurance policies. Svalbardi AS may at its discretion include insurance coverage, however this is not guaranteed unless explicitly stated by Svalbardi AS to the buyer at the time of order.