Shipping Terms

Free shipping is included on all orders. However, VAT, customs and import duties, or other additional levies may occur on international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Contact your local customs office for details. Please click here to view full terms and conditions of ordering.

Please enter all shipping addresses in English as our local DHL system is unable to input non-latin characters.

Due to limitations from DHL, we are unable to deliver to PO Boxes.

Shipping insurance is included on all orders. Should your product be damaged or lost in transit, you may either contact your local DHL office or contact us for assistance at info@svalbardi.com